Tag: librarianship

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Book Lists

Today, I received a text from my local library to let me know that the book I currently have checked out is about to be overdue (in 2 days). This prompted me to log in to the library website and renew the title. While at the site, I decided to take a look around to see what features are offered, other than renewing titles and looking up books in the catalog. One of the features is to build a book list, which immediately grabbed my attention because I love love LOVE reading lists. In fact, I love making lists in general, so I decided to give it a go.

I chose my topic (Sociological Reads), created the list, and then started my search to add titles. My first choice, Simone de Beauvoir’s The Second Sex came up and I added it to the list. Next, I searched for Durkheim. This search should have brought back all the titles by Emile Durkheim but it returned ZERO results. Okay – maybe I spelled the name wrong. I walked over to my bookshelf and looked at my title of Suicide and found that I was, indeed, spelling his name correctly. Next, I decided to do an Advanced search to see if, perhaps, there was something not working on the standard search. Again, I chose “Author” as my search term and typed in Durkheim. Still, nothing. What the hell? How does a library system not have ONE title by Emile Durkheim?!?!

Deep breaths.

I took a moment to relax and thought “okay – maybe that was too much to expect”. So, instead, I typed in Freud. Three titles appeared in the list. The Interpretation of Dreams, Civilizations and their discontents, and Dreams. Okay – I guess that is a bit better, but where the hell is Dora?! Ugh.

Next, I decided to search for Marx – which I did pause at for a moment remembering that it is 2018 and our library search records are probably being monitored by Big Brother, but I decided not to worry about that crap and search on! This time, I decided to type in the name and then click on the full name in the sidebar – Marx, Karl. In order to get to his name, I had to open up another row since the “most searched names” were Groucho, Harpo, and Chico. Again, ugh. After clicking on Marx, Karl – three results. I guess three really is the magic number here. The letters of Karl Marx, Grundrisse: Foundation of the critique of political economy, and Manifesto of the Communist Party came up. Um – okay – that isn’t horrible, but where the hell is Capital?

This was not working. How could I create a Sociological Reads list without the foundational works in the field?! What kind of library system doesn’t have a copy of Capital? My next search was for The Protestant Ethic and the “Spirit” of Capitalism by Max Weber. This title, I searched for by name and again, ZERO results. Wow. This is super depressing. Just to see, I typed in Weber, Max and chose “Author”, and NOTHING.

Next I searched for Frederick Douglass (by Author name) and a list of 24 results came up. Okay – this is promising! However, when I scanned the list, the titles were different editions of his Narrative of the life of Frederick Douglass and My Bondage, My Freedom was nowhere to be found. I suppose that is asking a lot and I should be content with the 24 copies of the former title.  As a counter-point – Booker T. Washington (in an Author search) yielded 10 copies of Up from slavery, which I will count as a win. 

Sticking with the Rochester human rights category, I searched for Susan B. Anthony (by Author name) and received only one title back – a reader called The Elizabeth Cady Stanton-Susan B. Anthony reader: correspondence, writings, speeches. I suppose that women’s suffrage isn’t a big topic of research down here either. Once more for those in the back: UGH.

A search for W.E.B. Du Bois returned zero results when I clicked the link for the Author name on the sidebar, but when I typed in Du Bois, W.E.B. it yielded 16 results, including The Souls of Black Folk and The Philadelphia Negro. Okay – so maybe we are getting somewhere now. Maybe typing in the full name, last name first, in the search bar will yield more results for the above searches. I went back and tried that and came up the same. I’m happy that at least they have Du Bois work on the shelf, even if they only have 16 copies across 9 of the branches in the system.

This last thought, in my searches, led me to another level of understanding. Which branches carry these titles? Does the branch that I frequent, the newest of all the branches that is located in the suburbs, have the titles I found above. And the answer is a resounding NO. None of the titles above are at the branch that I frequent. All of the titles are, however, at the main branch downtown, so I suppose, just like I did in Buffalo, I will be going downtown for my checkouts going forward. 

And yeah, I guess that list isn’t going to happen. I guess the library system down here will be for quiet contemplation and new non-fiction. I’m not really into fiction, as a daily reading genre (unless it is dystopian YA) so my reading options are greatly diminished. Luckily, I still have access to the digital collections at NYPL and BECPL. Otherwise, I’m not sure what I would do. And I’m sure that, eventually, those will be revoked as well, but in the meantime, I will continue to use Overdrive in my quest for sociological titles.

One bright spot I found was when I searched for Angela Y. Davis. Although they don’t have Women, Race, and Class, they do have a new work by her. So at least they are bringing in new works by established writers in the field. We will just have a loss of those works that were generated prior to 2000? I would love to see their collection development plan, but, alas, I have not been called for an interview. 

When I first moved to Huntsville, I was so excited to obtain my library card because, for me, that is an immediate need. Now that I see the full collection, online, I am disheartened by the lack of good sociological titles to be had by the general public. I am hopeful that, eventually, the collections at the various branches will improve, but for now I will rely on my own collection and the ability to circulate books from New York.

Peace and happy reading,

Chantale (aka hippiegrrl)

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Find Your Calling

For 24 years, I have worked in customer service, in one capacity or another. With that many years under my belt, I can say that I have become pretty damn good at it. I am excellent at smiling through the bullshit of unreasonable requests. I am a master of making the people on the other side of the counter or telephone feel at ease. Sometimes I genuinely feel happy after assisting a customer with an issue, but most of the time I feel like my soul is draining from my body. This is what the customer service industry will do to you. Especially when customer service is not where you were meant to be, but you ended up.

That last thought makes me think of other things I am damn good at.

1. Singing: I am a mezzo soprano and I have a beautiful voice. Normally I wouldn’t be blunt or egotistical about it, but I am really very good at it. I can sing circles around other mezzos, but I do not enjoy competition or rejection. I mean, nobody truly loves those parts of performance, but if they are committed to being stars, or at the very least working singers, they will push through the crappy stuff. I didn’t want to push through the crap. I just wanted to sing and get paid for it. Instead, I gave it up to do other things that were less heart wrenching.

2. Writing: This one is a bit more difficult for me to admit. I have been told, by many people, even those not in my immediate circle, that I am an excellent writer. I suppose that is for you, the reader, to judge. However, I enjoy writing and even though it is also a very cut-throat profession, it does not require putting your entire body and soul on the line the way that performance does. It requires you putting yourself out there, through words, but there is a bit of shield involved that makes it more appealing.

3. Computers: This is most likely due to the generation I was brought up in. Most people my age have an affinity for all things tech. My interest began at an early age (6 or so) when my aunt took me to a computer class for beginners, to help her figure out her new computer, and it was all over. I was hooked. Learning to write programs, in basic, at age 8 and ingesting every computer language I could, after that. I continue to learn to this day and try to be on the edge of the new.

4. Debating: I was never on a team. In fact, I don’t believe my high school even had a debate team, although I was too busy with drama club, band, and chorus to notice. It didn’t matter though, because my mother’s family gave me an education in debate. Every holiday was a championship and I honed my skills with some of the best opponents I will ever face. This skill was very helpful my second time around in college and has also done me well on Facebook, as most of you reading this probably already know. I love being informed on as many topics as I can and using that knowledge to prove my point.

5. Research: My second bachelors degree not only helped me become a better writer, but it gave me a chance to flex my research muscles. Having done very little research in my first bachelors program (that consisted of singing, drinking massive amounts of coffee, working part time jobs, and singing some more) the Sociology program was an eye opener. It made me feel like I had not been to college the first time around, but more of a conservatory atmosphere within a SUNY school. Not as competitive as an actual conservatory, but with very little academic reading and writing. In Sociology I found that my love of the library grew and learning about new populations through participant observation gave me great insight into the world of research and the potential within. It made me rethink my future and make new decisions based on this new knowledge. And that is what college is for, right? To broaden your horizons and help you grow as a human and an intellectual.

So what do all these things add up to? At 38, they still add up to customer service. Tech support. But I am finding my calling. You have to live through a lot of crap to find your true goals. Now I have set those goals toward becoming a research librarian. This will encompass my love of research, academia, social science, and customer service. In the end, I will still be serving a population of patrons, but those patrons will be (fingers crossed) interested in learning. They will have a fire for whatever subject they are requesting documentation on. And the best part, they will not be ordering food and complaining about their order. They will not be calling me on the phone to help them fix a computer issue. They will not be asking to speak to my manager because they didn’t get their way. They will be genuinely interested in working with me to find the answers, and if they are not, I will make them interested. A good research librarian can do that and still be providing good customer service.

The most important thing that you learn, at some point in your life, is this: find what you love and do it. Don’t worry about those around you that might not believe in you. Or those that might be concerned about you taking a different path than others have. Although they most likely have your best interests at heart, they cannot always see beyond the known to the unknown. You cannot let anyone hold you back. You must move towards your dreams, not towards others dreams for you (or themselves.) This is the only way to exist in a space where you can be happy and content. If you are living for others, you will never find the peace you deserve.

Have you found your calling? How long did it take for you to figure it out? Are you still searching? Let me know in the comments!

Peace,
Chantale

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On Allies and Cataloging Practice

While watching my favourite weekend morning show, the Melissa Harris-Perry show on MSNBC, I was struck by the idea of cataloging practice and how it can be demonstrative of a critical point in social movements. This moment of clarity, however fleeting, made me giddy in knowing that I may have truly found my calling. Finally.

So, to better demonstrate my point: the topic at the top of the show was on “How to be a good ally”, referring to social movements in general, but the marriage equality movement specifically. In order for movements to move, for lack of a better term, there needs to be allies from outside the community. Harris-Perry used Viola Liuzzo as an example of an ally to a movement. Liuzzo, a white woman from Tennessee (by way of California) joined the march in Selma, Alabama, in 1965, and was gunned down for her ally-ship. She was in the midst of driving marchers back from Selma to their far reaching locations, when she was shot. Being an ally is not always a good experience, and sometimes, as demonstrated in this situation, can be deadly, but it is still important and necessary work. It is something that one does because they are moved to, as Liuzzo was, regardless of the consequences. Ally-ship is important work, but movements must reciprocate.

In cataloging, this would be referred to as a cross reference. Without the broader and narrower terms, we cannot find the information we need. Information seekers cannot understand the whole picture of what they are searching for, if the sources are not cross-referenced.

For example; a book is received in circulation that has many topics it deals with. Perhaps it is a Sociology text that deals with social movements. This book would encompass such topics as civil rights, feminist theory, marriage equality, socio-economic status, and race relations. According to Library of Congress subject headings, the cataloger needs to determine the broad purpose of the text and catalog it within that subject heading. So, the book would appear on the shelf in the Sociology section, sub section: Social Movements. But cataloging does not end there. It is merely the beginning. The book deals with more narrow subjects such as civil rights and marriage equality. In order to assist information seekers in finding this book when they are searching for gay marriage, a cross reference needs to exist for this narrower term. In the catalog, when searching gay marriage this text should appear, just as it should appear when searching the broader term of social movements.

This demonstrates the same concept within social justice. If you look at the full social justice movement as rows of stacks, with a network of individuals as the cataloging system, we see how ally reciprocation (cross reference) comes to be of the utmost importance. If one organization assists another in their struggle, but the struggling org does not reciprocate we lose the cross reference. This weakens the network (catalog) and movements lose steam. So, both cross reference, in cataloging, and ally reciprocation, in social movements are not just important, but imperative.

Overall, the understanding that comes out of librarianship and social justice is the need to work together as a community. If there is a crack in the system everyone loses. Social movements are a web of activity that needs to remain intact for the good of all. Without civil rights, there can be no equal rights. Without equal rights for minorities there can be no marriage equality or reproductive rights. Without marriage equality and reproductive rights there can be no healthcare reform. Without health care reform, there can be no workers rights. Without workers rights, there can be no environmental justice. Without environmental justice, there can be no local food movement. You see the point. It is a huge network of active participants that needs to overlap and dovetail and continue to strive toward cohesiveness in all things human. For the overall movement should be, just as Sociology was the broad term for the text in my previous description, Human Rights.

So, let us struggle in solidarity toward this main goal of equality for all, and along the way we can pick each other up, assist in individual goals for each community, and move toward a better world for everyone. We must work together as a community of progressives if we expect the goals of peace and justice can be achieved in our lifetime. The struggle continues, but we don’t have to go it alone. We always have each other.

Peace,
Chantale

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Finally

Five years. That is how long it has been since GBSB officially closed its doors. Even though First Niagara took over the GBSB customers, the culture and time of GBSB was over. Since February 2008, many things have changed in my life. Looking back now, I can see that I have been stuck in a haze that I have been unable to overcome until now.

After the announcement, in September 2007, that GBSB was to be taken over, I immediately began seeing an advisor in the small business center at Buffalo State College. I felt that receiving the severance package from GBSB and starting my unemployment, would give me the opportunity to start planning a business that I had always dreamed of opening.

Let me pause here for a moment to say that you can have more than one dream in your life. I started out believing that I wanted to be a famous broadway actress. That was my goal. To sing and dance and be known worldwide. When that dream did not come to fruition, mostly because of my own laziness in pursuing opportunities, I had to modify my thinking. My next big dream was to own a successful business and even though I haven’t reached that goal yet, I still hope to one day. Everything I do going forward is leading to that eventuality, I just have to open up to other possibilities along the way and make things happen. Understanding that I may not do it here or now, but someday I can if I keep moving forward.

After the business did not take off, my funding was not secured and a death in the family caused me to rethink my goals, I decided to return to school. This return found me in the Sociology department at Buffalo State. Back to my alma mater, back to my home, back to my comfort zone. The program was challenging, but I excelled in it and was able to do quite a bit of undergrad research. It was a wonderful experience and it gave me a chance to see what the college experience really should be. Focusing on my studies was gratifying and I feel that I was able to learn things that I never would have learned on my own. My feminist sensibility was already ingrained in me before I started the program, but after taking classes in gender, power, class, and so on, I was able to put words to my feelings and better articulate my arguments. It was truly a wonderful two years that I will never regret.

An important part of this experience was that it led me to research. After finishing my second bachelors, in 2010, I returned to work full time (in a bank) but continued to have the research bug. I wanted to continue on in a masters program that could include research, but Sociology was not quite the perfect fit, so I decided to apply to the MLS program instead. Having one semester under my belt, at this point, has given me a sense of what this new program is about and where it can lead. I truly feel that everything in my past has led me to this point. Becoming a reference and research librarian encompasses all the other things I have done in my life. Music, Sociology, customer service, tech services, management, database maintenance, web development, etc. can all be pulled in.

My liberal idealism is a great springboard for the open mindedness that a librarian needs to have. No questions asked, helpful no matter what, assisting customers without judgement. These are the cornerstones of the library profession. You can never let your own personal ideals or morals get in the way of what a patron requests. Information is important and the organization and dissemination of it is critical. People are always saying that libraries are going to be useless in the future and that the library profession is not a good one to get in to, but they are wrong. Librarians are going to be even more necessary in the future. We are the ones that can find and organize the information. Without librarians, the world of information would be completely unorganized and impossible to navigate.

My journey will take a couple more years in the masters program before allowing me to work in the industry, but I can see the light at the end of the tunnel. I can feel that I am on the right path and I am excited to see where I can go with this degree. It looks like things are going to improve now. I do not want to say this for certain as I know how quickly things can change, but I am trying my best to be positive. After working in a book store, as a tutor, in a bank as a teller, and a prep manager at a deli, I have finally reached a job option that is similar to my job was five years ago. All of my experiences over these past five years have brought me to this. Without going through everything I did, losing family members, losing jobs, living in the same apartment for eleven years, and generally bouncing around, I would have never been able to appreciate this new opportunity.

Coupled with my MLS degree, my new employment will be even more interesting. My understanding of database management and information systems will help me to be successful here and elsewhere, in the future. The writer and I may have had to work hard at a lot of random jobs to get here, but things are definitely looking up. 2013 is going to be a welcomed good year for us and hopefully the following years will only get better. A professor and a librarian. That is the future and we just have to keep chipping away at it until we can make it happen. Finally.

Peace and happy learning!
Chantale